Course curriculum

  • 1

    Introduction to OKRs

  • 2

    OKRs & Strategy

    • Start with strategy

    • Outcomes: Meaningful changes in customer behavior
  • 3

    Writing Customer-Centric OKRs

    • How to write inspirational objectives and measurable, human-centric key results
  • 4

    Managing the process with the OKR Cycle

    • The OKR Cycle
  • 5

    FAQs about OKRs

    • FAQ Part 1: General Questions

    • FAQ Part 2: How do teams use OKRs?

    • FAQ Part 3: How do we involve customers in our OKRs?
  • 6

    Thank you & Next Steps

    • Thank you! And some next steps